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Why is listening important? Discuss the levels of listening and state the factors that can make listening ineffective.

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Listening, which is actually a skill. By being able to listen, we are able to effectively make sense of what another person is saying. It greatly enhances our understanding and our overall abilities in life. It can also be vital in determining such vital perks as career promotion and generally opening doors that might otherwise not open to us.

The four different types or levels are:
  1. Cliches.
  2. Facts.
  3. Thoughts and beliefs.
  4. Feelings and emotions.
The factors that can make listening ineffective:
  • Assuming a topic will be boring
  • Allowing the speaker's voice or mannerisms to overpower the message
  • Poor concentration
  • Poor comprehension
  • Passive listening
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