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Has electronic supply chain management been successful? Comment on its future.

As the Internet continues to impact on both business-to-business and business-to-consumer transactions, it seems likely that the demand for efficiency will increase. In the case of retail shopping, consumers may wait for more products to be available. This is far less likely in Internet retailing, where consumers can simply click over to another site in a matter of seconds and purchase the product there. This ease of transferring business to a competitor when shopping via web sites means that efficiency and responsiveness is likely to become even more crucial to a company’s success in the future.

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